LOGISTICS SERVICES · TIME-CRITICAL
Time-Critical Logistics in India
When the shipment can’t wait for the next available slot. Next-flight-out, AOG aircraft parts, emergency air freight and same-day international — a 24/7 desk for the moves where hours decide the outcome.
- 24/7 desk
- always answered
- Next flight out
- fastest air option
- Hours, not days
- when it matters
NFO · AOG · same-day
24/7 · BOOKED IN MINUTES
- IATA
- NFO NETWORK
- 24/7 DESK
- AOG-READY
- OBC
- DGFT
Dedicated coordinator · fastest routing · around the clock
03 · THE BASICS
What is time-critical logistics — and when do you need it?
Some shipments can’t wait for the next scheduled service. When being late costs more than the freight itself, they need a dedicated, hour-by-hour response.
WHEN YOU NEED TIME-CRITICAL
- Being late costs the mostThe delay is more expensive than the shipping.
- Something is groundedA line or an aircraft stops until it arrives.
- The next service is too slowScheduled freight won’t make the deadline.
- It must move todayThis shipment can’t wait for tomorrow.
- It needs a person on itA coordinator owning it, minute by minute.
THE CALLS WE GET
- Line-down / AOGProduction or an aircraft stopped, waiting on one part.
- Medical & clinicalSamples, organs and trial material racing a clock.
- Missed connection / recoveryA shipment that fell behind, expedited to catch up.
- Events & launchesCargo that has to land before a fixed date.
04 · OUR SERVICES
Five ways we beat the clock
Each is a dedicated fast-lane service — pick the one that fits, or call the desk and we’ll choose the fastest route for you.
Next Flight Out
Your cargo on the very next available flight — the fastest scheduled air option there is.
Explore NFOAOG Logistics
Aircraft-on-ground parts moved with absolute priority to get planes back in the air.
Explore AOGEmergency Air Freight
Chartered or expedited air freight for larger urgent consignments.
Explore emergency airUrgent Courier
Hand-carry (OBC) and priority courier for documents and small critical parcels.
Explore urgent courierSame-Day International
Door-to-door across borders in a single day, where the lane allows.
Explore same-day
05 · THE DIFFERENCE
How we respond — a desk, not a form
Time-critical isn’t a service tier, it’s a way of working. You get a coordinator who owns your shipment from the call to the delivery.
24/7 desk
Always answered — one coordinator owning your shipment.
Fastest routing
Every option checked: NFO, charter, OBC or same-day.
Live status
Updates from booking through to the door.
One team, all modes
Air, courier and hand-carry from a single point of contact.
We answer, we plan, we move — often within the hour. No ticket queue, no waiting for a callback.
06 · HOW IT WORKS
From your call to the door — in hours
No forms, no queue. Four steps, starting the moment you call.
Call the desk
We plan the fastest route
Move & monitor
Deliver — in hours
Every minute counts — skip the queue
Call the desk directly and a coordinator starts working your shipment on the spot.
07 · USE CASES
Who calls the time-critical desk
Different industries, same problem: something has to be somewhere, fast. These are the calls we take most.
Aviation & MRO
AOG parts to get a grounded aircraft flying again.
Manufacturing
A line-down part that’s holding up a whole plant.
Healthcare & pharma
Samples, organs and trial material on a hard clock.
Automotive
Just-in-time production parts that can’t be late.
Events & media
Launch cargo and broadcast kit with a fixed date.
Oil, gas & energy
Rig-down and field equipment in remote locations.
08 · WHY US
Why teams call Masa Gaia when the clock is running
When minutes cost money, they call the partner who picks up and moves:
We answer, always
A 24/7 desk with a real coordinator — not a form.
Fastest route, every time
NFO, charter, OBC or same-day — whatever’s quickest.
One partner, all modes
Air, courier and hand-carry from one team.
Customs kept moving
Priority clearance so nothing stalls at the border.
“A grounded aircraft was costing us a fortune an hour — they had the part on the next flight out within 90 minutes of our call.”
09 · FAQ
Time-critical logistics FAQs
The questions people ask us when they’re up against a deadline.
What counts as a time-critical shipment?
Anything where the deadline matters more than the freight cost — a grounded aircraft, a line-down part, a clinical sample, or a shipment that missed its connection. If it has to move now, it’s time-critical.
What’s the difference between NFO and emergency air freight?
TODO — collapsed in the Figma design; needs real copy.
What is an On-Board Courier (OBC)?
TODO — collapsed in the Figma design; needs real copy.
How fast can you actually move something?
TODO — collapsed in the Figma design; needs real copy.
Do you handle AOG aircraft parts?
TODO — collapsed in the Figma design; needs real copy.
Is the desk really available 24/7?
TODO — collapsed in the Figma design; needs real copy.
On a deadline right now?
Don’t fill in a form — call the time-critical desk and we’ll start moving it immediately.
THE CLOCK IS RUNNING
When it can’t be late, call us
Tell us what has to move and by when — we’ll find the fastest route, book it in minutes, and stay on it until it’s delivered.