Masa Gaia

FREIGHT FORWARDING · EXPRESS

Express & Courier Services in India

Door-to-door express for urgent, small and high-value shipments — documents, samples, e-commerce parcels and critical spares. Worldwide, customs and paperwork included, in days not weeks.

1–5 days

Quick facts

Worldwide
200+ destinations

IATA

  • FIATA
  • AEO
  • DGFT
  • GST
  • KYC-COMPLIANT
  • Integrator & partner network · door-to-door worldwide

03 · THE BASICS

What is express freight — and when should you use it?

Express is door-to-door courier for shipments that are small, urgent or high-value. One price covers pickup, customs and delivery to the recipient’s door.

Door-to-door

  • Picked up at your door and delivered to the recipient’s — no airport handoffs to manage.
  • All-in & customs-cleared

WHEN EXPRESS MAKES SENSE

  • Documents & contracts

    Signed paperwork that has to arrive fast.

  • Product samples

    Get samples to a buyer before they decide.

  • E-commerce parcels

    Ship orders straight to customers abroad.

  • Critical spares

    Replacement parts that can’t wait for sea or air.

  • Small, high-value B2B

    Compact shipments where speed beats freight cost.

04 · COMPARE

Express vs air freight — which do you need?

They both move fast by air, but they’re different products. Here’s when express wins, and when standard air freight is the smarter buy.

RULE OF THUMB
TextExpressAir Freight
ScopeDoor-to-doorAirport-to-airport
Best sizeSmall parcels (≲ 70 kg/pc)Larger consignments & pallets
CustomsIncluded, handled for youSeparate broker / clearance
Speed1–5 days3–8 days
PricingAll-in, per shipmentChargeable weight + surcharges

Small, urgent, one recipient → express. Bigger, heavier or cost-first → air freight.Compare air freight

05 · WHAT SHIPS

What you can send by express

Most small commercial shipments move by express. A few need extra care or a different mode — we’ll tell you up front.

WE SEND BY EXPRESS

  • DocumentsContracts, certificates and signed paperwork.
  • SamplesProduct samples for buyers and approvals.
  • E-commerce parcelsOrders shipped straight to customers abroad.
  • Spare & replacement partsSmall critical components, fast.
  • Small B2B shipmentsCompact, high-value commercial goods.

NEEDS EXTRA CARE

  • Dangerous goodsOnly limited categories — must be declared.
  • PerishablesTime and temperature limits apply.
  • High-value itemsMust be declared and insured.
  • Batteries & liquidsRegulated — packing and paperwork rules.
  • Restricted commoditiesSome goods can’t move by express at all.

06 · COVERAGE

Where we deliver — and how fast

Door-to-door express to 200+ countries. Indicative transit by zone from India — your exact time depends on the destination city and the service tier.

INDICATIVE DOOR-TO-DOOR TRANSIT FROM INDIA — CONFIRMED AT BOOKING. REMOTE DESTINATIONS MAY ADD A DAY.
ZoneExample destinationsTransit
GCC & Middle EastUAE, Saudi Arabia, Qatar1–3 days
EuropeUK, Germany, Netherlands2–4 days
North AmericaUSA, Canada3–5 days
East & SE AsiaSingapore, Japan, China2–4 days
AfricaKenya, Nigeria, South Africa4–6 days
Australia & NZAustralia, New Zealand3–5 days

Shipping to a specific country?Tell us the destination and contents — we’ll confirm the transit time and an all-in price.

07 · THE PROCESS

How your express shipment moves

Four steps from your door to your recipient’s — we handle the freight and the customs.

  1. Book & schedule pickup

    Get an all-in quote, then we collect from your door.

  2. Documents & customs

    TODO — collapsed in the Figma design; needs real copy.

  3. In-transit

    TODO — collapsed in the Figma design; needs real copy.

  4. Delivery & signature

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08 · PRICING

How is express freight priced?

Express is priced per shipment, all-in. These are the drivers behind your quote — including the one most people miss: dimensional weight.

  • 01

    Actual vs dimensional weight

  • 02

    Destination zone

  • 03

    Service tier

  • 04

    Customs duties & taxes

  • 05

    Remote-area surcharge

  • 06

    Declared value & insurance

  • One all-in express price — duties and all

    Send us the weight, size and destination — we’ll price it door-to-door, customs included.

  • Get an express quote →

09 · THE DIFFERENCE

One partner — and every document a parcel needs

Express shipments get held or returned when the invoice or KYC is wrong. We set up your registrations and prepare every document so your parcel clears customs both ends.

  • Import Export Code (IEC)

    Needed for commercial shipments — set up in onboarding.

  • KYC documents

    The ID and business KYC the network requires.

  • Commercial invoice

    Declares contents and value for customs both ends.

  • Courier waybill

    The air waybill and label for your shipment.

  • Duties & taxes

    Destination duties handled and billed through to you.

  • Restricted-goods checks

    We flag anything needing a licence — or that won’t ship.

We register what’s missing and prepare every document — so your parcel clears customs and lands on time, without a surprise bill. Explore trade registrations

10 · WHY US

Why exporters choose Masa Gaia for express

The reasons growing exporters and e-commerce sellers trust their urgent shipments — and their paperwork — to us:

  • Best-fit carrier every time

    We pick the right integrator or partner for your lane and price.

  • All-in, duties included

    One price — no surprise customs bill on delivery.

  • One partner, end to end

    Express, customs and registrations from one team.

  • Documents done right

    Invoice, KYC and waybill correct, so nothing gets held.

“We ship samples to buyers in the GCC every week — Masa Gaia books it, clears it, and it’s on the buyer’s desk in two days.”
SME EXPORTER · MUMBAI

11 · FREE TOOL

Not sure what your export shipment needs? Check your readiness.

Answer four quick questions and get a personalised checklist of the registrations and documents your shipment needs — free, in two minutes.

Check your readiness
YOUR READINESS REPORT
EXAMPLE

This is an example report shown for illustration. Your own result is produced by the tool.

60% readyfor your first export

  • Import Export Code (IEC)— already held
  • KYC documents— still neededneeded
  • Commercial invoice— still neededneeded

12 · FREIGHT FORWARDING

Too big or heavy for express? Explore the other modes

Express is best for small and urgent. For larger consignments, we run air, sea and road — or let us recommend the right mix.

13 · FAQ

Express freight FAQs

What’s the difference between express and air freight?

Express is door-to-door and all-in — pickup, customs and delivery in one price, best for small, urgent shipments. Air freight is airport-to-airport for larger consignments, with customs handled separately. If it’s small and urgent, express usually wins.

What can’t I send by express?

TODO — collapsed in the Figma design; needs real copy.

How is express priced — and what is dimensional weight?

TODO — collapsed in the Figma design; needs real copy.

Do you handle customs and duties, or does my recipient pay?

TODO — collapsed in the Figma design; needs real copy.

How fast can you deliver, and where?

TODO — collapsed in the Figma design; needs real copy.

Do I need an IEC to send a commercial express shipment?

TODO — collapsed in the Figma design; needs real copy.

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