CUSTOMS · CONSULTANCY
Customs Consultancy & Advisory
Expert guidance on classification, valuation, SVB, disputes and AEO — so you pay the right duty, stay compliant, and don’t leave money or exposure on the table.
- Classification
- the right HS code
- Valuation & SVB
- the right value
- AEO & disputes
- status & resolution
HS code · valuation · SVB · AEO
RIGHT DUTY, NO SURPRISES
- AEO
- SVB
- ADVANCE RULING
- CESTAT
- CLASSIFICATION
- VALUATION
Deep customs expertise · classification & valuation · disputes & AEO
03 · THE BASICS
What is customs consultancy — and when do you need it?
When the answer isn’t obvious — the right HS code, a related-party valuation, a duty demand — expert advice up front saves far more than it costs.
WHEN YOU NEED IT
- Unsure of the HS codeClassification changes the duty.
- Related-party importsSVB scrutiny of the value.
- A duty demand or disputeA notice you need to answer.
- Chasing AEO statusAccreditation for faster clearance.
- Refunds or reassessmentMoney you may be owed back.
WHERE WE ADVISE
- ClassificationThe correct HS code — and the duty rate it sets.
- Valuation & SVBTransaction value, and related-party (SVB) cases.
- Disputes & appealsShow-cause, adjudication and CESTAT appeals.
- AEO & complianceAccreditation and internal compliance reviews.
04 · WHAT WE DO
What we advise on
From a one-off classification opinion to defending a dispute — the customs expertise most importers don’t have in-house.
CLASSIFICATION & VALUATION
- HS classificationThe right code, with reasoning.
- Advance RulingCertainty before you import.
- Customs valuationDefensible transaction value.
- SVB (related-party)Handling special valuation cases.
- Duty optimisationLegitimate ways to pay less.
DISPUTES & COMPLIANCE
- Show-cause & adjudicationResponding to notices.
- Appeals & CESTATTaking disputes further.
- Refund claimsRecovering excess duty.
- AEO accreditationAchieving trusted-trader status.
- Compliance reviewsAudits before customs does one.
05 · THE DIFFERENCE
The right advice up front beats a dispute later
A wrong classification or an unmanaged SVB can cost far more than the advice to get it right. We keep you compliant — and out of trouble.
Right HS = right duty
No overpaying, and no under-paying that invites a demand.
SVB done properly
Related-party imports cleared and defensible.
Disputes defended
Notices answered and demands challenged.
AEO benefits
Faster clearance, deferred duty and fewer checks.
One expert view on classification, valuation and compliance — so you pay the right duty and never get blindsided by a notice.
06 · PRICING
What does customs consultancy cost?
From a fixed-fee opinion to a dispute engagement or a retainer. Here’s what shapes it — and it usually pays for itself.
Scope of advice
A one-off opinion or ongoing support.
Complexity
Classification vs SVB vs a live dispute.
Advance Ruling
Filing for binding certainty.
Dispute stage
Adjudication, first appeal or CESTAT.
AEO application
Effort to reach accreditation.
Retainer vs project
Per-matter, or a standing arrangement.
Advice that pays for itself
Tell us the issue — we’ll scope the advice and, often, the duty or exposure it saves.
07 · THE PROCESS
How an advisory engagement runs
Four steps from question to resolution — clear, practical, and defensible.
Understand the issue
Analyse & advise
Act
Resolve
Got a classification doubt or a notice?
Send us the details — we’ll give you a clear opinion and, if needed, act on it.
08 · WHY US
Why importers trust Masa Gaia for advice
Because we clear cargo every day, our advice is grounded in what actually happens at the port:
Deep customs expertise
Classification, valuation and the law.
Practical, not academic
Advice you can actually act on.
End to end
From opinion to filing to appeal.
Part of your clearance
Advice that plugs into your imports.
“They reclassified a product we’d been over-paying duty on for years — and got the refund. The advice paid for itself many times over.”
09 · RELATED SERVICES
Related customs services
Advice is most valuable applied — these connect to it directly.
OVERVIEW
Back to Customs Clearance10 · FAQ
Customs consultancy FAQs
The questions importers and exporters ask our advisors most.
What is HS classification and why does it matter?
Every product has a Harmonised System (HS) code that sets its rate of duty and any restrictions. The wrong code means you either overpay, or underpay and risk a demand later. We classify correctly and can back it with reasoning or an Advance Ruling.
What is SVB (Special Valuation Branch)?
TODO — collapsed in the Figma design; needs real copy.
Can you get an Advance Ruling?
TODO — collapsed in the Figma design; needs real copy.
Can you help with a show-cause notice or dispute?
TODO — collapsed in the Figma design; needs real copy.
What are the benefits of AEO status?
TODO — collapsed in the Figma design; needs real copy.
Can you review whether we’ve been over-paying duty?
TODO — collapsed in the Figma design; needs real copy.
Still have a customs question?
Ask our advisors — classification, valuation, SVB, disputes and AEO.
READY WHEN YOU ARE
Get the customs call right
Send us the product, the transaction or the notice — we’ll give you a clear, defensible answer, and act on it if you want us to.